The Impact of Job Insecurity on Job Performance through Job Engagement in Hotel Industry During Covid-19 Period
Keywords:
Job insecurity, Job engagement, Employees’ Job performance.
Abstract
This study aims to examine the impacts of job insecurity and job engagement on job performance during Covid-19 in the hotel industry in Dili. The study also examines the mediation effect of job engagement on the relationship between job insecurity and job performance. Total employees of 272 of hotel industry were selected as sample, while SMART-PLS 3.0 was used to test the hypotheses. The results indicate that job insecurity and job engagement have significant impacts on job performance, while job engagement plays important role in mediating the relationship between job insecurity and job performance. The study contributes to enrich the theoretical implications of job insecurity, job engagement, and job performance. This research also provides practical implication for hotel managers to readjust strategies during Covid-19 period in order to retain employees.
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References
Akgunduz, Y. (2015). The influence of self-esteem and role stress on job performance in hotel businesses. International Journal of Contemporary Hospitality Management, 27(6), 1082–1099.
AlHawamdeh, H., Al-Hawamdeh, E., & Faour, A. (2016). An Overview of Job Engagement in Jerash Private University: Job Engagement and its Influence on Job Performance. European J. Bus. Manag, 8(18), 161-176.
Akgunduz, Y. (2015). The influence of self-esteem and role stress on job performance in hotel businesses. International Journal of Contemporary Hospitality Management, 27(6), 1082–1099.
AlHawamdeh, H., Al-Hawamdeh, E., & Faour, A. (2016). An Overview of Job Engagement in Jerash Private University: Job Engagement and its Influence on Job Performance. European J. Bus. Manag, 8(18), 161-176.
Auh, S. (2005). The effects of soft and hard service attributes on loyalty: The mediating role of trust. Journal of Services Marketing, 19(2), 81–92.
Awan, M. I., Shamim, A., & Ahn, J. (2020). Implementing ‘cleanliness is half of faith’ in re-designing tourists, experiences and salvaging the hotel industry in Malaysia during COVID-19 pandemic. Journal of Islamic Marketing, 12(3), 543–557.
Bakker, A. B., Demerouti, E., & Ten Brummelhuis, L. L. (2012). Work engagement, performance, and active learning: The role of conscientiousness. Journal of Vocational Behavior, 80(2), 555–564.
Caplan, S., & Whittemore, R. (2013). Barriers to treatment engagement for depression among Latinas. Issues in mental health nursing, 34(6), 412-424.
Chirumbolo, A. (2015). The impact of job insecurity on counterproductive work behaviors: The moderating role of honesty–humility personality trait. The Journal of psychology, 149(6), 554-569.
Chirumbolo, A., Callea, A., & Urbini, F. (2020). Job insecurity and performance in public and private sectors: a moderated mediation model. Journal of Organizational Effectiveness, 7(2), 237–253.
Chiu, W., Won, D., & Bae, J. sup. (2020). Internal marketing, organizational commitment, and job performance in sport and leisure services. Sport, Business and Management: An International Journal, 10(2), 105–123.
Darvishmotevali, M., Arasli, H., & Kilic, H. (2017). Effect of job insecurity on frontline employee’s performance: Looking through the lens of psychological strains and leverages. International Journal of Contemporary Hospitality Management, 29(6), 1724–1744.
de Witte, H., Pienaar, J., & de Cuyper, N. (2016). Review of 30 Years of Longitudinal Studies on the Association Between Job Insecurity and Health and Well-Being: Is There Causal Evidence? Australian Psychologist, 51(1), 18–31.
Dedeoğlu, B. B., & Demirer, H. (2015). Differences in service quality perceptions of stakeholders in the hotel industry. International Journal of Contemporary Hospitality Management, 27(1), 130–146.
Deepa, S. M. (2020). The effects of organizational justice dimensions on facets of job engagement. International Journal of Organization Theory and Behavior, 23(4), 315–336.
Etehadi, B., & Karatepe, O. M. (2019). The impact of job insecurity on critical hotel employee outcomes : The mediating role of self- efficacy. Journal of Hospitality Marketing & Management, 28(06), 1–25.
Gallie, D., Felstead, A., Green, F., & Inanc, H. (2017). The hidden face of job insecurity. Work, Employment and Society, 31(1), 36–53.
Gaye, Y. E., Agbajogu, C., & Oakley, R. El. (2021). Covid-19 on the nile: Review on the management and outcomes of the covid-19 pandemic in the arab republic of egypt from february to august 2020. International Journal of Environmental Research and Public Health, 18(4), 1–10.
Gonenc Guler, E., & Yukselen, C. (2010). Hotel employees’ beliefs on unethical behavior. Social Responsibility Journal, 6(2), 252–267.
Gössling, S., Scott, D., & Hall, C. M. (2020). Pandemics, tourism and global change: a rapid assessment of COVID-19. Journal of sustainable tourism, 29(1), 1-20.
Guevara, G. (2020). Leading Global Protocols for the New Normal Outdoor Shopping Destinations / Hospitality. World Travel & Tourism Council, May.
Gupta, A., Pasumarthy, S. V., Dhillon, N., & MP, M. S. (2019). An Empirical Study on Service Quality of Star Hotels: Using Servqual Model. International Journal of Management Studies, VI (1), 6.
Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM). European Business Review, 26(2), 106–121.
Hair, J., Hollingsworth, C. L., Randolph, A. B., & Chong, A. Y. L. (2017). An updated and expanded assessment of PLS-SEM in information systems research. Industrial Management & Data Systems, 117(3), 442–458.
Hawkins, S. A., Vie, L. L., Wolf, P. S. A., Lester, P. B., Whittaker, K. S., Hawkins, J. N., & Perez, A. L. (2018). Measuring job performance in the army: Insights from evidence on civilian stress and health. In Research in Occupational Stress and Well Being (Vol. 16, pp. 49–68). Emerald Group Publishing Ltd.
Hellgren, J., & Sverke, M. (2003). Does job insecurity lead to impaired well-being or vice versa? Estimation of cross-lagged effects using latent variable modelling. Journal of Organizational Behavior, 24(2), 215–236.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135.
Jamal, T., & Budke, C. (2020). Tourism in a world with pandemics: local-global responsibility and action. Journal of Tourism Futures, 6(2), 181–188. https://doi.org/10.1108/JTF-02-2020-0014.
Jones, P., & Comfort, D. (2020). The COVID-19 crisis and sustainability in the hospitality industry. International Journal of Contemporary Hospitality Management, 32(10), 3037–3050.
Jung, H. S., Jung, Y. S., & Yoon, H. H. (2021). COVID-19: The effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics. International Journal of Hospitality Management, 92, 102703.
Kangogo, E. J., Musiega, D. J. M., & Manyasi, J. (2013). Effect of customer satisfaction on performance of the hotel industry in the Western tourism circuit of Kenya. European Journal of Business and Management, 5(14), 87-100.
Kement, U., Çavuşoğlu, S., Demirağ, B., Durmaz, Y., & Bükey, A. (2020). Effect of perception of COVID-19 and nonpharmaceutical intervention on desire and behavioral intention in touristic travels in Turkey. Journal of Hospitality and Tourism Insights, ahead-of-print(ahead-of-print).
Kim, M., Lee, J., & Kim, J. (2019). The role of grit in enhancing job performance of frontline employees: the moderating role of organizational tenure. In Advances in Hospitality and Leisure. Emerald Publishing Limited.
Kim, M. S., & Koo, D. W. (2017). Linking LMX, engagement, innovative behavior, and job performance in hotel employees. International Journal of Contemporary Hospitality Management, 29(12), 3044–3062.
Kluyver, cornelis A. de, & Pearce II, J. A. (2015). Strategic Management an Executive perpective. In Cornelis A. K. de Kluyver (Ed.), Vorlesung, Strategic Management (Issue Introduction). Chennai, India.
Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., De Vet, H. C. W., & Van Der Beek, A. J. (2014). Construct validity of the individual work performance questionnaire. Journal of Occupational and Environmental Medicine, 56(3), 331–337.
Lee, K. J. (2016). Sense of calling and career satisfaction of hotel frontline employees: Mediation through knowledge sharing with organizational members. International Journal of Contemporary Hospitality Management, 28(2), 346–365.
Lee, Y. K., Choi, J., Moon, B. young, & Babin, B. J. (2014). Codes of ethics, corporate philanthropy, and employee responses. International Journal of Hospitality Management, 39, 97–106.
Masa’deh, R., Obeidat, B. Y., & Tarhini, A. (2016). A Jordanian empirical study of the associations among transformational leadership, transactional leadership, knowledge sharing, job performance, and firm performance: A structural equation modelling approach. Journal of Management Development, 35(5), 681–705.
Mesa Vieira, C., Franco, O. H., Gómez Restrepo, C., & Abel, T. (2020). COVID-19: The forgotten priorities of the pandemic. Maturitas, 136(April), 38–41.
Nasurdin, A. M., Tan, C. L., & Khan, S. N. (2020). Can high performance work practices and satisfaction predict job performance? An examination of the Malaysian private health-care sector. International Journal of Quality and Service Sciences.
Niesen, W., Hootegem, A. Van, Handaja, Y., & Battistelli, A. (2018). Quantitative and Qualitative Job Insecurity and Idea Generation : The Mediating Role of Psychological Contract Breach. 3, 1–14.
Øgaard, T., Marnburg, E., & Larsen, S. (2008). Perceptions of organizational structure in the hospitality industry : Consequences for commitment , job satisfaction and perceived performance. 29, 661–671.
Pandey, J. (2019). Factors affecting job performance: an integrative review of literature. In Management Research Review (Vol. 42, Issue 2, pp. 263–289). Emerald Group Holdings Ltd.
Pienaar, J., Witte, H. De, Hellgren, J., & Sverke, M. (2013). The cognitive/affective distinction of job insecurity: Validation and differential relations. Southern African Business Review, 17(2), 1–22.
Pikhart, H., Kopp, S., Bobak, M., Pajak, A., La, K. D., & Malyutina, S. (2010). Social Science & Medicine Job insecurity and health : A study of 16 European countries. 70, 867–874.
Poudel, S. (2013). THE INFLUENCE OF THE ACCOMMODATION SECTOR ON TOURISM DEVELOPMENT AND ITS SUSTAINA- BILITY. 55.
Probst, T. M., Jiang, L., & López Bohle, S. A. (2020). Job insecurity and impression management: Which is the horse and which is the cart when it comes to job performance? Career Development International, 25(3), 306–324.
Saldanha, E. de S., Rahyuda, I. K., Yasa, N. N. K., & Sukaatmadja, I. P. G. (2019a). Industrial Competition, Hybrid Strategy and Industrial Performance: Study in Higher Education Industry in Timor-Leste. Journal of Engineering and Applied Sciences, 14(8), 2456–2464.
Saldanha, E. de S., Rahyuda, I. K., Yasa, N. N. K., & Sukaatmadja, I. P. G. (2019b). Persaingan Industri, Strategi Bisnis, dan Kinerja Industri: Studi Pada Industri Jasa Pendidikan Tinggi. Udayana University Press.
Shoss, M. K. (2017). Job Insecurity: An Integrative Review and Agenda for Future Research. Journal of Management, 43(6), 1911–1939.
Sonnentag, S. (2002). Performance : Concept , Theory , and Predictors Chapter 1 Performance Concepts.
Sugiyono. (2014). Metode Penelitian Kuantitatif, Kualitatif dan R&D.
Tian, Q., Zhang, L., & Zou, W. (2014). International Journal of Hospitality Management Job insecurity and counterproductive behavior of casino dealers – the mediating role of affective commitment and moderating role of supervisor support. International Journal of Hospitality Management, 40, 29–36.
Tongshinen, D. N., Alamai, M., & Chinyere, U. I. (2018). Assesing the Effect of quality Service of Small Hotels on Customers Satisfaction in Bauchi Nigeria. 23(3), 9.
Tufail, M., Wali, A., University, K., Fahad, M., Syed, M., Khalil, H., Khan, A. W., Mardan, U., & Sahibzada, S. (2018). Job Insecurity and Job Performance: The Mediating Role of Job Satisfaction. In Abasyn Journal of Social Sciences-Special Issue: IGCETMA.
van Vuuren, T., de Jong, J. P., & Smulders, P. G. W. (2020). The association between subjective job insecurity and job performance across different employment groups: Evidence from a representative sample from the Netherlands. Career Development International, 25(3), 229–246.
Wang, C. H., & Chen, H. T. (2020). Relationships among workplace incivility, work engagement and job performance. Journal of Hospitality and Tourism Insights, 3(4), 415–429.
Wang, H. J., Lu, C. Q., & Siu, O. L. (2015). Job insecurity and job performance: The moderating role of organizational justice and the mediating role of work engagement. Journal of Applied Psychology, 100(4), 1249–1258.
Wang, Z., & Xie, Y. (2020). Authentic leadership and employees’ emotional labour in the hospitality industry. International Journal of Contemporary Hospitality Management, 32(2), 797–814.
WHO. (2019). Non-pharmaceutical public health measures for mitigating the risk and impact of epidemic and pandemic influenza. A checklist for pandemic influenza risk and impact management: building capacity for pandemic response. In Isbn 978-92-4-151683-9.
Yu, S., Gong, X., & Wu, N. (2020). Job insecurity and employee engagement: A moderated dual path model. Sustainability (Switzerland), 12(23), 1–15.
Zeb, A., Rehman, F. ur, Imran, M., Ali, M., & Almansoori, R. G. (2020). Authentic leadership traits, high-performance human resource practices and job performance in Pakistan. International Journal of Public Leadership, 16(3), 299–317.
AlHawamdeh, H., Al-Hawamdeh, E., & Faour, A. (2016). An Overview of Job Engagement in Jerash Private University: Job Engagement and its Influence on Job Performance. European J. Bus. Manag, 8(18), 161-176.
Akgunduz, Y. (2015). The influence of self-esteem and role stress on job performance in hotel businesses. International Journal of Contemporary Hospitality Management, 27(6), 1082–1099.
AlHawamdeh, H., Al-Hawamdeh, E., & Faour, A. (2016). An Overview of Job Engagement in Jerash Private University: Job Engagement and its Influence on Job Performance. European J. Bus. Manag, 8(18), 161-176.
Auh, S. (2005). The effects of soft and hard service attributes on loyalty: The mediating role of trust. Journal of Services Marketing, 19(2), 81–92.
Awan, M. I., Shamim, A., & Ahn, J. (2020). Implementing ‘cleanliness is half of faith’ in re-designing tourists, experiences and salvaging the hotel industry in Malaysia during COVID-19 pandemic. Journal of Islamic Marketing, 12(3), 543–557.
Bakker, A. B., Demerouti, E., & Ten Brummelhuis, L. L. (2012). Work engagement, performance, and active learning: The role of conscientiousness. Journal of Vocational Behavior, 80(2), 555–564.
Caplan, S., & Whittemore, R. (2013). Barriers to treatment engagement for depression among Latinas. Issues in mental health nursing, 34(6), 412-424.
Chirumbolo, A. (2015). The impact of job insecurity on counterproductive work behaviors: The moderating role of honesty–humility personality trait. The Journal of psychology, 149(6), 554-569.
Chirumbolo, A., Callea, A., & Urbini, F. (2020). Job insecurity and performance in public and private sectors: a moderated mediation model. Journal of Organizational Effectiveness, 7(2), 237–253.
Chiu, W., Won, D., & Bae, J. sup. (2020). Internal marketing, organizational commitment, and job performance in sport and leisure services. Sport, Business and Management: An International Journal, 10(2), 105–123.
Darvishmotevali, M., Arasli, H., & Kilic, H. (2017). Effect of job insecurity on frontline employee’s performance: Looking through the lens of psychological strains and leverages. International Journal of Contemporary Hospitality Management, 29(6), 1724–1744.
de Witte, H., Pienaar, J., & de Cuyper, N. (2016). Review of 30 Years of Longitudinal Studies on the Association Between Job Insecurity and Health and Well-Being: Is There Causal Evidence? Australian Psychologist, 51(1), 18–31.
Dedeoğlu, B. B., & Demirer, H. (2015). Differences in service quality perceptions of stakeholders in the hotel industry. International Journal of Contemporary Hospitality Management, 27(1), 130–146.
Deepa, S. M. (2020). The effects of organizational justice dimensions on facets of job engagement. International Journal of Organization Theory and Behavior, 23(4), 315–336.
Etehadi, B., & Karatepe, O. M. (2019). The impact of job insecurity on critical hotel employee outcomes : The mediating role of self- efficacy. Journal of Hospitality Marketing & Management, 28(06), 1–25.
Gallie, D., Felstead, A., Green, F., & Inanc, H. (2017). The hidden face of job insecurity. Work, Employment and Society, 31(1), 36–53.
Gaye, Y. E., Agbajogu, C., & Oakley, R. El. (2021). Covid-19 on the nile: Review on the management and outcomes of the covid-19 pandemic in the arab republic of egypt from february to august 2020. International Journal of Environmental Research and Public Health, 18(4), 1–10.
Gonenc Guler, E., & Yukselen, C. (2010). Hotel employees’ beliefs on unethical behavior. Social Responsibility Journal, 6(2), 252–267.
Gössling, S., Scott, D., & Hall, C. M. (2020). Pandemics, tourism and global change: a rapid assessment of COVID-19. Journal of sustainable tourism, 29(1), 1-20.
Guevara, G. (2020). Leading Global Protocols for the New Normal Outdoor Shopping Destinations / Hospitality. World Travel & Tourism Council, May.
Gupta, A., Pasumarthy, S. V., Dhillon, N., & MP, M. S. (2019). An Empirical Study on Service Quality of Star Hotels: Using Servqual Model. International Journal of Management Studies, VI (1), 6.
Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM). European Business Review, 26(2), 106–121.
Hair, J., Hollingsworth, C. L., Randolph, A. B., & Chong, A. Y. L. (2017). An updated and expanded assessment of PLS-SEM in information systems research. Industrial Management & Data Systems, 117(3), 442–458.
Hawkins, S. A., Vie, L. L., Wolf, P. S. A., Lester, P. B., Whittaker, K. S., Hawkins, J. N., & Perez, A. L. (2018). Measuring job performance in the army: Insights from evidence on civilian stress and health. In Research in Occupational Stress and Well Being (Vol. 16, pp. 49–68). Emerald Group Publishing Ltd.
Hellgren, J., & Sverke, M. (2003). Does job insecurity lead to impaired well-being or vice versa? Estimation of cross-lagged effects using latent variable modelling. Journal of Organizational Behavior, 24(2), 215–236.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135.
Jamal, T., & Budke, C. (2020). Tourism in a world with pandemics: local-global responsibility and action. Journal of Tourism Futures, 6(2), 181–188. https://doi.org/10.1108/JTF-02-2020-0014.
Jones, P., & Comfort, D. (2020). The COVID-19 crisis and sustainability in the hospitality industry. International Journal of Contemporary Hospitality Management, 32(10), 3037–3050.
Jung, H. S., Jung, Y. S., & Yoon, H. H. (2021). COVID-19: The effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics. International Journal of Hospitality Management, 92, 102703.
Kangogo, E. J., Musiega, D. J. M., & Manyasi, J. (2013). Effect of customer satisfaction on performance of the hotel industry in the Western tourism circuit of Kenya. European Journal of Business and Management, 5(14), 87-100.
Kement, U., Çavuşoğlu, S., Demirağ, B., Durmaz, Y., & Bükey, A. (2020). Effect of perception of COVID-19 and nonpharmaceutical intervention on desire and behavioral intention in touristic travels in Turkey. Journal of Hospitality and Tourism Insights, ahead-of-print(ahead-of-print).
Kim, M., Lee, J., & Kim, J. (2019). The role of grit in enhancing job performance of frontline employees: the moderating role of organizational tenure. In Advances in Hospitality and Leisure. Emerald Publishing Limited.
Kim, M. S., & Koo, D. W. (2017). Linking LMX, engagement, innovative behavior, and job performance in hotel employees. International Journal of Contemporary Hospitality Management, 29(12), 3044–3062.
Kluyver, cornelis A. de, & Pearce II, J. A. (2015). Strategic Management an Executive perpective. In Cornelis A. K. de Kluyver (Ed.), Vorlesung, Strategic Management (Issue Introduction). Chennai, India.
Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., De Vet, H. C. W., & Van Der Beek, A. J. (2014). Construct validity of the individual work performance questionnaire. Journal of Occupational and Environmental Medicine, 56(3), 331–337.
Lee, K. J. (2016). Sense of calling and career satisfaction of hotel frontline employees: Mediation through knowledge sharing with organizational members. International Journal of Contemporary Hospitality Management, 28(2), 346–365.
Lee, Y. K., Choi, J., Moon, B. young, & Babin, B. J. (2014). Codes of ethics, corporate philanthropy, and employee responses. International Journal of Hospitality Management, 39, 97–106.
Masa’deh, R., Obeidat, B. Y., & Tarhini, A. (2016). A Jordanian empirical study of the associations among transformational leadership, transactional leadership, knowledge sharing, job performance, and firm performance: A structural equation modelling approach. Journal of Management Development, 35(5), 681–705.
Mesa Vieira, C., Franco, O. H., Gómez Restrepo, C., & Abel, T. (2020). COVID-19: The forgotten priorities of the pandemic. Maturitas, 136(April), 38–41.
Nasurdin, A. M., Tan, C. L., & Khan, S. N. (2020). Can high performance work practices and satisfaction predict job performance? An examination of the Malaysian private health-care sector. International Journal of Quality and Service Sciences.
Niesen, W., Hootegem, A. Van, Handaja, Y., & Battistelli, A. (2018). Quantitative and Qualitative Job Insecurity and Idea Generation : The Mediating Role of Psychological Contract Breach. 3, 1–14.
Øgaard, T., Marnburg, E., & Larsen, S. (2008). Perceptions of organizational structure in the hospitality industry : Consequences for commitment , job satisfaction and perceived performance. 29, 661–671.
Pandey, J. (2019). Factors affecting job performance: an integrative review of literature. In Management Research Review (Vol. 42, Issue 2, pp. 263–289). Emerald Group Holdings Ltd.
Pienaar, J., Witte, H. De, Hellgren, J., & Sverke, M. (2013). The cognitive/affective distinction of job insecurity: Validation and differential relations. Southern African Business Review, 17(2), 1–22.
Pikhart, H., Kopp, S., Bobak, M., Pajak, A., La, K. D., & Malyutina, S. (2010). Social Science & Medicine Job insecurity and health : A study of 16 European countries. 70, 867–874.
Poudel, S. (2013). THE INFLUENCE OF THE ACCOMMODATION SECTOR ON TOURISM DEVELOPMENT AND ITS SUSTAINA- BILITY. 55.
Probst, T. M., Jiang, L., & López Bohle, S. A. (2020). Job insecurity and impression management: Which is the horse and which is the cart when it comes to job performance? Career Development International, 25(3), 306–324.
Saldanha, E. de S., Rahyuda, I. K., Yasa, N. N. K., & Sukaatmadja, I. P. G. (2019a). Industrial Competition, Hybrid Strategy and Industrial Performance: Study in Higher Education Industry in Timor-Leste. Journal of Engineering and Applied Sciences, 14(8), 2456–2464.
Saldanha, E. de S., Rahyuda, I. K., Yasa, N. N. K., & Sukaatmadja, I. P. G. (2019b). Persaingan Industri, Strategi Bisnis, dan Kinerja Industri: Studi Pada Industri Jasa Pendidikan Tinggi. Udayana University Press.
Shoss, M. K. (2017). Job Insecurity: An Integrative Review and Agenda for Future Research. Journal of Management, 43(6), 1911–1939.
Sonnentag, S. (2002). Performance : Concept , Theory , and Predictors Chapter 1 Performance Concepts.
Sugiyono. (2014). Metode Penelitian Kuantitatif, Kualitatif dan R&D.
Tian, Q., Zhang, L., & Zou, W. (2014). International Journal of Hospitality Management Job insecurity and counterproductive behavior of casino dealers – the mediating role of affective commitment and moderating role of supervisor support. International Journal of Hospitality Management, 40, 29–36.
Tongshinen, D. N., Alamai, M., & Chinyere, U. I. (2018). Assesing the Effect of quality Service of Small Hotels on Customers Satisfaction in Bauchi Nigeria. 23(3), 9.
Tufail, M., Wali, A., University, K., Fahad, M., Syed, M., Khalil, H., Khan, A. W., Mardan, U., & Sahibzada, S. (2018). Job Insecurity and Job Performance: The Mediating Role of Job Satisfaction. In Abasyn Journal of Social Sciences-Special Issue: IGCETMA.
van Vuuren, T., de Jong, J. P., & Smulders, P. G. W. (2020). The association between subjective job insecurity and job performance across different employment groups: Evidence from a representative sample from the Netherlands. Career Development International, 25(3), 229–246.
Wang, C. H., & Chen, H. T. (2020). Relationships among workplace incivility, work engagement and job performance. Journal of Hospitality and Tourism Insights, 3(4), 415–429.
Wang, H. J., Lu, C. Q., & Siu, O. L. (2015). Job insecurity and job performance: The moderating role of organizational justice and the mediating role of work engagement. Journal of Applied Psychology, 100(4), 1249–1258.
Wang, Z., & Xie, Y. (2020). Authentic leadership and employees’ emotional labour in the hospitality industry. International Journal of Contemporary Hospitality Management, 32(2), 797–814.
WHO. (2019). Non-pharmaceutical public health measures for mitigating the risk and impact of epidemic and pandemic influenza. A checklist for pandemic influenza risk and impact management: building capacity for pandemic response. In Isbn 978-92-4-151683-9.
Yu, S., Gong, X., & Wu, N. (2020). Job insecurity and employee engagement: A moderated dual path model. Sustainability (Switzerland), 12(23), 1–15.
Zeb, A., Rehman, F. ur, Imran, M., Ali, M., & Almansoori, R. G. (2020). Authentic leadership traits, high-performance human resource practices and job performance in Pakistan. International Journal of Public Leadership, 16(3), 299–317.
Published
2022-06-30
How to Cite
Saldanha, E., Soares, D., da Cunha, C. and Brites da Silva, H. (2022) “The Impact of Job Insecurity on Job Performance through Job Engagement in Hotel Industry During Covid-19 Period”, Timor Leste Journal of Business and Management, 4, pp. 20-32. doi: 10.51703/bm.v4i0.56.
Section
Articles
Copyright (c) 2022 Timor Leste Journal of Business and Management
This work is licensed under a Creative Commons Attribution 4.0 International License.
